laims inflation refers to the trend of rising claim costs over time, driven by factors such as general economic inflation, wage and medical cost increases, supply‑chain disruption, repair‑cost escalation, and legal or social inflation. It can materially erode pricing adequacy and reserve sufficiency if not captured promptly in rating and actuarial assumptions. Insurers monitor claims inflation through triangulations, market intelligence, and vendor data, adjusting underwriting strategy, policy terms, and reinsurance to preserve margins and capital strength.
A giant company built from a patchwork of insurers seems to be firmly in its stride
Results show how fast AI-driven direct insurers are compressing acquisitions and claims costs, and brokers who still compete mainly on price should take note
Clients are still getting good deals, but how long can it last?
The important trends for brokers in the batch of performances this week
A £429m first-half result looks weak against the exceptional H1 2025 comparison, but customer numbers are growing, rates are rising ahead of the market, and Flock signals where Admiral's ambitions are pointing
