Telematics enables UK insurers to capture real‑time or near‑real‑time data on driving behaviour—such as speed, braking, cornering, and time of use—to support more accurate pricing, risk selection, and feedback to policyholders. Motor insurers, MGAs, and brokers are using black‑box, plug‑in, and app‑based solutions for young drivers and fleets, but must manage data privacy, system integration with policy and claims platforms, and customer communication to ensure that telematics‑based propositions are trusted and understood.
It's not necessarily premiums or claims disputes that lose customers
Artificial Intelligence has arrived, and it is moving fast
The new site is 70% bigger than its previous premises
Data shows a rise in risk during early-morning and late-night journeys
Staged crashes and ghost broking surged last year
