Insurance brokers are working in their customers’ interests – that is the verdict of a new report from the British Insurance Brokers’ Association (BIBA).
Teaming up with the Association of British Insurers (ABI), the report suggests that brokers and insurers are working together to benefit long-standing customers with the two organisations outlining a set of Guiding Principles and Action Points (GPAPs) meant to address the differences between new customer premiums and renewal premiums.
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