Covéa establishes partnership to help pets in lockdown

Video consultations aren't just for humans

Covéa establishes partnership to help pets in lockdown

Insurance News

By Paul Lucas

Have you got used to using Skype, Microsoft Teams and Zoom yet? Chances are that since the coronavirus lockdown, you’ve been using one or all of the above to keep up with colleagues, friends and family.

Now though, it might be time to introduce your furrier friends to this new digital age.

That’s because the video consultations that many have us have got accustomed to with our own medical providers are now available to pets thanks to a new partnership between FirstVet and Covéa. It gives pet owners the chance to meet with qualified local veterinarians through their mobile devices.

The idea is that pets can be examined remotely without the need to take them to a clinic. Covéa is the company’s first insurance partner across all markets and its fourth in the UK, after Bought by Many, Waggel and LV=. The partnership means the service can be offered free of charge.

“We recognise that during these uncertain times that customers with pets may need additional support to help them care for their animals, and we believe the FirstVet app will help to provide customers with peace of mind and allow them to get advice quickly,” said Covéa head of pet Ian Bubb. “We’re pleased to partner with FirstVet to deliver this valuable service to our customers.”

FirstVet now has a presence in five markets and is said to have helped 200,000 pets since launching back in 2016.

“We are delighted to welcome Covéa Insurance on board as our next insurance partner,” said David Prien, FirstVet CEO & co-founder. “Through these partnerships with insurance companies we are able to achieve our goal of helping as many pet owners receive the remote care they need for their pets as possible, something which is even more important during the lockdown.”

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