Yesterday we broke the story on the latest report from the Financial Conduct Authority (FCA), which outlines significant potential for harm to customers brought about by “some” general insurance (GI) companies.
The watchdog itself highlighted in the 31-page document that while it found several examples of issues such as selling inappropriate products with little benefit, there were also many other GI distribution chains and offerings which appeared to be delivering to standard in terms of value and appropriateness.
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