Atradius reveals new digital platform as it modernises its business

Clients can now manage their policies online

Atradius reveals new digital platform as it modernises its business


By Lucy Hook

Credit management specialist Atradius has launched a new portal that will enable clients to manage their policies online, it was announced today.

Digital platform Atrium will use Oracle technology to offer customers immediate access to information, enabling them to apply for credit limits in real time.

Atradius said the portal will deliver a “fast, simple, user-friendly solution” for its customers, providing an easy way to complete credit insurance transactions worldwide in more than 45 countries.

“The Atrium customer portal is an important milestone for us as we move to modernise our business,” Dr. Jörg Müller, Atradius group IT director, said in a statement.

“It is a tremendous timesaver for our customers and reduces the risk of errors, making credit management fast, simple and transparent. Oracle and its technology are integral in helping us improve our customers’ experience in a landscape now dominated by digital engagements,” he went on to say.

The platform, which connects to a back-office application based on Oracle business application technology, has been built with a flexible architecture so that new functionalities can be added easily, according to Atradius. The company said it has “consistently and deliberately” standardised its IT environment on Oracle, adding that it benefits from “seamless integration and optimum use” of Oracle licenses.

“The companies that use Atradius software are serving consumers who are digital and mobile first in every part of their daily lives,” René van Stiphout, Oracle’s country leader for the Netherlands, said.

“They demand the same fast and accurate digital experience from the companies providing financial and insurance services. It is imperative that Atradius provides platforms that enable them to meet these expectations.”

The launch of Atrium follows the success of the award-winning Atradius Insights online analysis tool, which helps companies identify risks, monitor portfolio performance and find new business opportunities.

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