Insurance technology provider SSP has successfully completed and passed the British Insurance Brokers Association (BIBA) Broker Supplier Resilience Assessment, according to a news release.

BIBA commissioned IT service management company NCC Group to perform an independent investigation of the disaster recovery and continuity plans of major suppliers to the UK insurance industry. Brokers can use the results of that investigation to help them select a new supplier, or when deciding whether to continue an existing partnership.

“We have always welcomed the increased scrutiny of software houses by BIBA, and worked openly and cooperatively with NCC Group to ensure the assessor could review all our relevant policies, procedures and operations,” said Adrian Coupland, SSP customer service and marketing managing director.

“…We have invested heavily in enhancing our technology and resources to provide market-leading levels of service, and are committed to building any learnings from the audit into the way we operate as we continue to strive for excellence.”


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