QBE

Headquarters address

Level 18, 388 George Street, Sydney, New South Wales 2000, Australia

Year established

1886

Gross written premiums

$23.96 billion (2025)

Size (employees)

11,700+

Global locations

Operating in 27 countries

Underwriting expertise

Boat, car, caravan, home, landlords, motorcycle insurance, travel, accident & health, aviation, and liability insurance

 Key people

Andrew Horton (group CEO)

 

About QBE

QBE Insurance Group Limited is a general insurance and reinsurance firm with operations in 27 countries. It is listed on the Australian Securities Exchange and offers personal, commercial, and specialty products and risk management solutions. The company provides insurance to policyholders in more than 140 countries.

QBE’s operations are divided into five regional divisions: North America, Latin America, Europe, Australia & New Zealand, and Asia Pacific.

The North American division is an integrated specialist insurer that offers a broad spectrum of specialty, commercial, program, personal and crop insurance capabilities. It is headquartered in New York. Based in Buenos Aires, the Latin America business provides vehicle, home, travel, consortium, and agricultural insurance.

QBE Europe, meanwhile, is a specialist in business insurance and is active in both the Lloyd’s and company markets. Outside of its London headquarters, the firm operates from seven regional centres in the UK and is present in the major European markets, Dubai, Canada, and Singapore.

The Australia & New Zealand segment focuses on personal lines products such as home, motor, and compulsory third-party insurance. QBE’s Asia Pacific division provides insurance products and risk management solutions across the personal, commercial, and specialty lines markets. Its areas of operation include Singapore, Hong Kong, Malaysia, and Vietnam.

 

History of QBE

QBE traces its roots to the foundation of The North Queensland Insurance Company Limited (QI) in October 1886. By 1890, the company was already operating 36 agencies worldwide – including in the UK, New Zealand, Singapore, Hong Kong, and the Pacific Islands.

James Burns, one of the founders of QI, established the Bankers’ and Traders’ Insurance Company (B&T) in 1921 – with QI being the largest shareholder. In 1959, QI and B&T purchased a total of 80% of the Equitable Probate and General Insurance Company. Meanwhile, Burns and QI co-founder Robert Philp took the remaining 20%. QI and B&T merged in 1973, and the company was renamed QBE Insurance.

More recently, in July 2019, QBE stopped offering any direct insurance services to thermal coal mines and coal-fired powered stations as part of its commitment to protecting the environment. However, it continued to provide insurance services for metallurgical coal, oil, and gas companies.

 

Leadership at QBE

Andrew Horton – Group CEO

Horton joined QBE as group chief executive officer in September 2021. He was previously the CEO, and before that the finance director, of Beazley Group, a specialist insurer based in the UK with operations in Europe, the US, and Asia. Prior to this, he held various senior finance roles in ING, NatWest, and Lloyd’s Bank.

 

Culture at QBE

QBE launched the QBE Foundation in 2011 to help people in need. Its community engagement strategy is aligned to the company’s Sustainable Development Goals (SDGs) priorities: health and wellbeing, diversity and inclusion, financial resilience and protection of vulnerable communities, decent work and economic growth, sustainable cities and communities, and climate action.

The QBE Global Foundation Committee (GFC) develops the foundation’s community investment strategy within the context of its group-wide sustainability framework. The foundation’s initiatives comprise charity partnerships, local grants, volunteer work, workplace giving, and in-kind giving.

Each divisional committee of the QBE Foundation assesses charity partnership applications against the global and divisional strategic objectives and global eligibility criteria, including the alignment of the insurer’s vision with that of the foundation. The foundation then enters a multi-year partnership with the chosen charity, focusing on creating solutions for local communities.

The foundation’s grant program provides up to $10,000 for a charity or organisation chosen by QBE employees. The employees can also apply for matched funding of up to $5,000 annually for their personal fundraising initiatives.

QBE’s workplace giving allows employees to make regular donations to the company’s charity partners from their pre-tax salary. Meanwhile, its in-kind giving provides a wide range of donation opportunities across its divisions, including the donation of used office furniture and offering office space to local charities.

Aon lifts client treaty share to 35% as follow facilities expand
Aon’s pre-agreed follow facility grows to 35% of eligible placements from January 1 - and in a softening market, the conflict of interest question sharpens with it
Aon lifts client treaty share to 35% as follow facilities expand
Millions of AI files exposed in leak that caught a sex doll maker’s chatbot
Unsecured cloud storage left chats, generated media and personal details publicly accessible
Millions of AI files exposed in leak that caught a sex doll maker’s chatbot
Is cyber’s soft market about to harden?
Falling rates are colliding with rising losses – and the market may be approaching a turning point
Is cyber’s soft market about to harden?
Broker-sponsored facilities face a test of carrier support, QBE warns
Underwriting discipline will help determine which facilities retain carrier support as costs and claims severity rise
Broker-sponsored facilities face a test of carrier support, QBE warns
Agents are using AI. Their agencies mostly aren't – why?
Most US independent agents now use AI at work, but few agencies have formally adopted it. Vendors pitching new tools may be underestimating how hard it is to change the way an agency runs.
Agents are using AI. Their agencies mostly aren't – why?
Walmart wins: 30-plus insurers must defend retail giant in 2,400 opioid lawsuits
More than 30 insurers just lost a major coverage fight - over 2,400 lawsuits worth
Walmart wins: 30-plus insurers must defend retail giant in 2,400 opioid lawsuits
Icen Risk adds two senior tax underwriters to North America team
Hannah Tucker and Courtney Johnson join from QBE as Icen builds out its specialist underwriting bench
Icen Risk adds two senior tax underwriters to North America team
California’s new AI restrictions raise fresh questions for EPLI
New limits on automated employment decisions are pushing vendor contracts, human oversight and potential exclusions higher up the underwriting agenda
California’s new AI restrictions raise fresh questions for EPLI
Where construction insurance demand is moving heading into 2027
QBE’s construction chief says infrastructure and advanced manufacturing are providing pockets of growth
Where construction insurance demand is moving heading into 2027
Many common operations barely beat a sham. Employer plans are still paying for them
A growing body of randomized trials shows some routine procedures deliver little more than time and good bedside care would. With 2027 renewals the steepest in decades, that evidence belongs in the renewal conversation
Free newsletter

Our daily newsletter is FREE and keeps you up - to - date with the world of Insurance. Please complete the form below and click on subscribe for daily newsletters from IB US.