IB Talk

Stephane Lesperance of Aon

The COVID-19 pandemic and a hard market have combined to hit brokers' businesses - but there are ways to turn the situation into an opportunity as this brokerage president explains.

  • Boosting broker visibility
    Boosting broker visibility

    Company founder shares how to make yourself more visible and how to deal with stomach-churning clients

  • How has the industry responded to COVID-19?
    How has the industry responded to COVID-19?

    In this episode, IB Talk sits down with Laird Rixford, CEO of ITC, to talk about the impact of COVID-19 on the insurance industry and the strategic opportunities and challenges the pandemic is presenting. Listen in as we discuss how technology is the forefront of the response to the changing insurance landscape, and how digital solutions can help insurers understand client behavior to improve customer experience.

  • Prejudice in insurance
    Prejudice in insurance

    Does insurance have a race problem? And what can be done to make workplaces genuinely inclusive? Find out what this insurance leader has to say

  • Mental Health Awareness
    Mental Health Awareness

    Hear the incredible personal story of this CEO as she shares tips on mental health wellness

  • Digital solutions to drive business through customer service
    Digital solutions to drive business through customer service

    In this episode, IBA Talk sits down with the team at ITC to discuss digital solutions that can help improve customer experiences and relationships with insurance agents. Today’s clients are looking for convenience and trust. And, while technology cannot replace relationships with clients, this episode discusses how it can help build and support them.

  • Wildfire risk: Key trends and future outlook
    Wildfire risk: Key trends and future outlook

    In this episode, IBA sits down with Dr. Tom Jeffery, senior hazard scientist for CoreLogic Spatial Solutions, to discuss the threat of the incoming wildfire season, and the compounding concerns of the COVID-19 pandemic that make wildfire preparation and response more complex and difficult

  • Scott Hudson, CEO of Gallagher Bassett
    Scott Hudson, CEO of Gallagher Bassett

    Insurance industry leader outlines how the right investments can achieve superior outcomes - and where to focus those investments

  • Sales tools from Emmy winner Ryan Dohrn
    Sales tools from Emmy winner Ryan Dohrn

    IB sits down to discuss proven sales strategies with Ryan Dohrn of Sales Training World

  • Howard Mills, Former Superintendent for the New York State Insurance Department
    Howard Mills, Former Superintendent for the New York State Insurance Department

    From broker transparency, to the impact of the COVID-19 pandemic, this renowned leader casts his eye over the current insurance landscape

  • Karim Chandani, Vice President of Hospitality, Hub International
    Karim Chandani, Vice President of Hospitality, Hub International

    In the latest IB Talk we get to the bottom of the business interruption controversy on the back of the COVID-19 pandemic, how it has impacted clients and where the industry should go from here