A Japanese insurance firm has announced that it is replacing human workers with IBM computers to save on costs and improve productivity.
Fukoku Mutual Life Insurance has told local media that it is supplanting 34 claims workers with the IBM Watson Explorer beginning this month.
You've reached your limit - Register for free now for unlimited access
To read the full story, and get unlimited access to Insurance Business website content, just register for free now. GET STARTED HERE
Already a website member? Log in below.