Independent personal lines insurance agency Goosehead Insurance, whose full-year net income grew from $2.6 million in 2022 to last year’s $23.7 million, is making changes at the top beginning in July.
In its announcement, Goosehead said president and chief operating officer Mark Miller will become chief executive at the start of the second half of the year. Chair and CEO Mark Jones, meanwhile, will transition to the role of executive chairman.
Jones, who founded the business with his wife, Robyn, in 2003, commented: “I am incredibly proud of the extraordinary company Goosehead has become. As we have grown, we have invested in our management team with an eye to the future, building the right leadership for a company many multiples its current size.
“The most important recent addition has been Mark Miller who joined us nearly two years ago as president and chief operating officer and has served as a member of the board of directors since our IPO (initial public offering). I have known Mark for 25 years, and I have observed first-hand his tremendous leadership ability as he has helped execute our strategic plan and delivered exceptional business results.”
The soon-to-be ex-CEO cited his successor’s experience, intelligence, and integrity, adding that he has great confidence in Miller’s capability to deliver for Goosehead stakeholders.
“I am excited and extremely honored to be named as Goosehead’s next CEO,” Miller said following his promotion. “The vision Mark and Robyn had in founding this company over two decades ago was remarkable. Thanks to Mark’s exceptional leadership, a unique business model was created, and a strong culture was established that is unparalleled in the industry.
“Today, our company is stronger than ever, and we are uniquely positioned to expand our sizable competitive mote and grow rapidly and profitability for many years to come. I am looking forward to taking the company toward our ultimate goal of becoming the largest distributor of personal lines insurance in the US.”
Goosehead’s total written premiums, as highlighted by lead independent director Peter Lane, are now in excess of $3 billion. The agency’s earnings report shows increases in net income in both the quarter and year ended December 31, 2023.
“On behalf of the board of directors, I would like to thank Mark for his immense contributions to Goosehead,” Lane said. “I look forward to working with him in his ongoing active role as executive chairman, and largest Goosehead shareholder.
“I would also like to thank Mark Miller for his great contributions since joining management in 2022 – he has proven to be an inspirational and effective leader at Goosehead; I look forward to working with him as our new chief executive officer.”
What do you think about this story? Share your thoughts in the comments below.
