Liberty Mutual announces two key appointments

Company veterans step into new roles

Liberty Mutual announces two key appointments

Insurance News

By Ryan Smith

Liberty Mutual has announced two key appointments.

The company has appointed Meg Sutton (pictured above left) as chief operating officer for Global Risk Solutions (GRS) North America and Taylor Archambault (pictured above right) as senior vice president for US casualty claims.

In her new role, Sutton will report to Susanne Figueredo Cook, GRS chief operating officer, and GRS North America President Kevin Smith.

“Meg’s inclusive leadership style, business acumen and deep operational expertise made her the ideal candidate for this newly created role,” Figueredo Cook said. “She leads a team enabling GRS North America to efficiently meet the complex risk management needs of our clients and create exceptional experiences for brokers and customers. She also partners across GRS to help manage technology investments and contribute to global operational strategies.”

Prior to taking in her new role, Smith led the US casualty team. She joined Liberty Mutual in 2015, and has more than 25 years of experience in leadership positions ranging from claims and operations to reinsurance and specialty insurance.

Archambault succeeds Sutton as senior vice president for US casualty claims. He previously led the company’s North America property and marine claims team. In his new role, he will report to Stephen Deane, GRS chief claims officer.

“Taylor brings a strong record of success managing complex claims, strategic thinking and building close business partnerships,” Deane said. “Delivering superior claims outcomes is a critical way Liberty Mutual provides value to risk managers and brokers, and Taylor will build on Meg’s record of casualty claims excellence.”

Prior to joining Liberty Mutual in 2019, Archambault held various senior claims roles at The Hartford and worked as an attorney representing insurers in complex litigation.

The promotions come after Liberty Mutual’s November appointment of Maria Grace as global product leader for property. Also in November, the company hired Rachel Conran as chief underwriting officer for Liberty Specialty Markets.

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