Lloyd’s grants designated claims administrator status to Liberty Mutal subsidiary | Insurance Business America
Helmsman Management Services, a third-party administrator owned by Liberty Mutual Insurance, has recently been granted delegated claims administrator status by Lloyd’s of London. This will allow London market insurers with exposure to US property-casualty and specialty lines to access Helmsman’s claims and legal management services.
Helmsman is the sixth-largest TPA in the US, and the only one supported by the strength of a Fortune 100 company. It helps companies across the US better control the cost of general liability, property, commercial auto, specialty, and workers’ compensation claims.
“Helmsman provides an alternative to the stable of US TPAs available to UK insurers,” said Karen Reading, vice president and managing director of Helmsman. “Helmsman leverages its deep experience in the US market to help UK insurers better manage the cost of risk for their US clients. For more than 30 years, it has produced excellent outcomes through sophisticated claims and legal management supported by best-in-class services, industry-leading technology and dedicated claims professionals.”
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“From sophisticated analytics to deep legal expertise, Helmsman has the resources and talented claims professionals to help our clients effectively manage their US insurance costs,” said Mike Gillett, chief claims officer at Liberty Specialty Markets. “They bring the right resources to each claim at the right time to improve its outcome.”