Missouri Department of Insurance comes to Ferguson

Representatives from the Missouri Department of Insurance will be in Ferguson to assist businesses in filing claims.

Insurance News

By

Representatives from the Missouri Department of Insurance will be in Ferguson on Wednesday, August 27th to assist businesses filing insurance claims and answer any questions about the process.

Insurance companies have received an influx of traffic recently, so if businesses have attempted to file a claim, but have not heard back, they are advised to contact the department’s Insurance Consumer Hotline at 800-726-7390 or visit their website.

The Recovery St. Louis Coalition has also been working with the State to spread information to affected businesses. The coalition can be reached at 314-206-3235 or at [email protected].
The Department of Insurance offers these tips for impacted business owners:
  • Contact your insurance agents’ or company’s toll-free claims number as soon as possible.
  • If you have lost your company's contact information, the department may be able to help you locate it. Contact the department at insurance.mo.gov or by calling 800-726-7390.
  • If your business suffered physical damage, make temporary repairs to prevent further damage. For example, a broken window should be boarded up to keep out rain. Otherwise, further damage will likely not be covered by your insurance policy. Keep the receipts for materials you buy so you can be reimbursed.
  • If your business suffered a financial loss because it was forced to close, ask if your policy includes business income coverage.
  • If you file a business income claim, you will need business records to prove the amount of your financial loss. Some records you may be asked for:
    • Historical sales records.
    • Income and expense information and income tax forms.
    • Receipts/records for damaged inventory, including photographs.
    • Other records or data to project what your business would have made during its closure.
    • Make sure you keep receipts and records for any costs you incur to produce or reproduce these financial records. These expenses may be covered under the "extra expense" coverage.
  • If you believe your insurance company has not handled your claim properly, file a complaint with the department. The department will determine whether your insurance company has followed Missouri law in processing your claim.
The department advises visiting their ‘Small Business Insurance’ page to learn more about commercial property coverages, business interruption insurance and more.

You may also have interest in: "The riots in Ferguson: What insurance agents need to know"
 

Keep up with the latest news and events

Join our mailing list, it’s free!