The Hartford stalwart takes on wider regional role

Internal hire came on board more than 25 years ago

The Hartford stalwart takes on wider regional role

Insurance News

By Terry Gangcuangco

Matthew Massaro (pictured) has moved up as head of sales and underwriting for The Hartford’s middle and large commercial businesses’ Northeast division.

With a tenure exceeding two and a half decades at The Hartford, Massaro has contributed to the company’s growth, most notably as the regional vice president of the Connecticut and Long Island, New York offices.

The promoted leader’s extensive background in the industry spans roles in sales, underwriting, and product development. In his wider remit, Massaro will oversee the sales and underwriting activities for the organization’s independent agents, brokers, and clients spread across seven states in the Northeast, stretching from Maine to New York.

Commenting on the appointment, The Hartford’s Gretchen Thompson said: “Matt brings a strong and diverse set of leadership skills, experiences, and a passion for building strong relationships and developing talent to this role. His proven track record and ability to deliver smart solutions to our agent and broker partners positions us well for continued success.”

Massaro will report to Thompson, who leads field operations and general industries for middle and large commercial insurance. His promotion comes on the heels of a recent restructuring at the firm.

Earlier this month, The Hartford announced that it was integrating operations with the technology, data, analytics & cyber role under the stewardship of Deepa Soni. The immediate change preceded executive vice president John Kinney’s planned April departure.

At the time, chair and chief executive Christopher Swift noted: “Over the past several years, we have invested aggressively in technology – expanding digital capabilities, simplifying processes and platforms, and applying data, analytics, and artificial intelligence to enhance products, services, and customer experience across the enterprise.

“Combining customer-facing operations with our technology centers of expertise accelerates the benefits of our investments and supports the company’s ambitious growth agenda.”  

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