While America’s top eight auto insurers remain household names due to their strong advertising push, they pale in comparison when it comes to paying auto body insurance claims – where smaller insurance companies shine – a new report found.
The “Who Pays for What?” study conducted by Collision Advice and CRASH Network rates each insurer using a scoring system ranging from 0 to 3; 0 meaning “never,” 1 is “some of the time,” 2 is “most of the time,” and 3 is “always.” Auto body shops were surveyed, and each shop was asked to score an insurer on four common auto body repair operations – denib; feather, block, prime; mask during prime; and match OEM texture – to determine how likely the insurers were to pay for such operations.
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