Vermont Mutual Insurance Group named 5-Star Carrier

A Montpelier, Vermont insurance company has just received one of the industry’s most prestigious awards for quality.

Insurance News

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A Montpelier, Vermont insurance company has just received one of the industry’s most prestigious awards for quality.

Vermont Mutual Insurance Group has earned industry publication Insurance Business America’s prestigious 5-Star Carrier rating for its excellence in 10 categories, including product mix, pricing and financial strength.

IBA’s 5-Star Carriers were chosen after an exhaustive survey in which the magazine asked insurance agents to, first, identify their priorities in choosing a carrier and, second, to rate their carriers based on their top 10 priorities.

“We didn’t award the 5-Star Carrier rating lightly,” said IBA senior journalist Caitlin Bronson. “It was a two-month process in which hundreds of agents nationwide evaluated more than 500 carriers, and believe me—they didn’t hold back.”

“Only a handful of carriers earned top marks in any of the 10 categories we examined.”

The nearly 200-year-old Vermont Mutual Insurance Group was the only insurance company to earn 5-star status in all 10 categories.

IBA rated carriers for their reputation and financial stability, pricing, claims handling, product range, quoting turnaround times, underwriting expertise, technology and automation capabilities, marketing support, education and training opportunities and commitment to the agent distribution channel.

“Vermont Mutual received exceptional ratings across the board, and insurance professionals are tough to impress,” Bronson said. “To be awarded a 5-star rating in even one category is a real honor; to qualify in all 10 is an unprecedented badge of excellence.”

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