Steven R. Gross, Program Underwriting Managers

Steven R. Gross, Program Underwriting Managers


As a 41-year insurance veteran, Steven Gross can confidently tell those just entering the industry that “insurance is the land of opportunity. Having watched carriers and brokers become more global over the last 20 years, the opportunity exists for young professionals to obtain experience in many disciplines, including but not limited to underwriting, claims, IT and operations.”

Gross has experienced all aspects of insurance distribution, starting on the retail side in 1979 and moving to the wholesale/underwriting side in 1990. He served as chairman and CEO of Metro Insurance Services from 1983 to 2012 and, throughout that time, “always felt that giving back to the industry and community was of paramount importance to my growth and understanding of both.” Following the sale of Metro in 2012, Gross now manages a small consulting firm, which keeps him active in the industry.

During his years on the retail side, Gross served on the board of his local Chamber of Commerce and Boys and Girls Club. As he expanded his company and career, he joined various industry associations and became president of the New Jersey Surplus Lines Association and served on the board of WSIA’s predecessor organization, NAPSLO. He was also a member of the New Jersey Department of Banking and Insurance’s insurance advisory board.

“My passion was always for mentoring young professionals entering the business,” Gross says, “and I was able to make a large impact on NAPSLO’s board as chairman of the Internship and Next Generation committees.”