Vice president, risk management services
Walt Disney World Resort
Orlando, FL
Believing it a worthy cause to help Disney keep its reputation as the happiest place on earth, Michele Adams decided early on to align her skills to the company’s needs; she first joined Disney as a claims adjuster, where she diligently took on various tasks ranging from managing provider relations to handling data analysis, and was soon promoted to director of claims management and business strategies in 1996. In early 2015, Adams became vice president of risk management services, and now leads all aspects of the resort’s risk management program while maintaining expertise on claims management, data analytics and technology.
Adams is a member of the Alliance of Women in Workers’ Compensation and was recently inducted to the Florida Workers’ Compensation Hall of Fame. She is also past co-chair of the Medicare Advocacy Recovery Coalition.
FAST FACT
On opening day of Walt Disney World in 1971, an admission ticket was only $3.50
