Matthew Chmel, Vice president, Aon
Matthew Chmel is part of Aon’s professional risk solutions team, which offers brokering expertise on cyber/ network security and privacy liability, technology E&O, media liability, and intellectual property coverages. Through his in-depth expertise on the team’s processes and products and thorough understanding of market relationships, Chmel has been able to create differentiated solutions, such as the cyber and E&O structured portfolio panel that launched in 2017. The panel aimed to drive best-in-class results for clients who purchase cyber and E&O. This led to streamlining of market turnaround times for quoting, policy issuance and endorsements, which increased the brokering efficiency of Chmel’s team and enabled them to meet client deadlines. The panel also increased coverage through proprietary wording amendatory endorsements and enhanced clients’ claims experience through partnership with strong markets.
Leading a Chicago-based team of 16 brokers who service clients across the country, Chmel has ensured the delivery of best-in-class service, which has resulted in a client retention rate of more than 94%. He has also demonstrated strong leadership skills by fostering a culture of engagement and learning, which enabled the Chicago team to consistently achieve 20% growth in revenue over the last few years.