Business operations and analytics manager
CRAWFORD & COMPANY
Age: 28
In less than five years with Crawford & Company, Miles Eibe has made a name for himself among clients and the company’s executive leadership. He developed an algorithmbased keystone report that assists management and administrators in assigning claims to adjusters and created an interactive dashboard that gives upper management a direct view into their claim inventories, staffing and key performance indicators – a tool that has become the standard for performance management. He also set up Crawford’s robotic process automation team and assembled its current data and analytics team to provide consistent, productive and agile responses to both internal and external clients.
Earlier this year, Eibe was nominated to Crawford’s Emerging Leaders program, an honor reserved for 20 global leaders who have shown great potential through their work contributions, skills and leadership abilities.
