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Pursuing a better claims experience through culture and technology

In this episode, join Arch Insurance Group’s Pat Nails, executive vice president and chief claims officer, Gia Guzman, vice president of claims administration, Francine Minervini, senior vice president and deputy technical claims officer, and Mario Bracuti, senior vice president of claims, in a roundtable discussion on what makes the best-in-class claims experience, what clients and brokers are looking for from insurers, and how technology, data, and analytics are revolutionizing the claims process.

What's happening in the property insurance market?

What's happening in the property insurance market?

How can you break a client's mentality that cheapest is best?

How can you break a client's mentality that cheapest is best?

What is the biggest perception issue facing the insurance industry?

What is the biggest perception issue facing the insurance industry?

What are the big construction risks?

What are the big construction risks?

Where are the opportunities in the healthcare marketplace?

Where are the opportunities in the healthcare marketplace?

Which insurance specialties are worthy of attention this year?

Which insurance specialties are worthy of attention this year?

How can the insurance industry improve its approach to technology?

How can the insurance industry improve its approach to technology?

How one insurance marketplace is shaking up the sector

How one insurance marketplace is shaking up the sector

What's impacting the A&E insurance space?

What's impacting the A&E insurance space?

What more could the insurance industry do to attract young talent?

What more could the insurance industry do to attract young talent?

What will happen in the cyber insurance market in 2024?

What will happen in the cyber insurance market in 2024?

What will happen in the construction insurance market in 2024?

What will happen in the construction insurance market in 2024?

What is the insurance industry doing right on DE&I?

What is the insurance industry doing right on DE&I?

Why one company's partner channel is surging

Why one company's partner channel is surging

What does it take to be in the insurance Hall of Fame?

What does it take to be in the insurance Hall of Fame?

Do your clients need personal cyber coverage?

Do your clients need personal cyber coverage?

How could insurers and brokers work better for each other?

How could insurers and brokers work better for each other?

What does it take to succeed with healthcare claims?

What does it take to succeed with healthcare claims?

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