Pursuing a better claims experience through culture and technology

In this episode, join Arch Insurance Group’s Pat Nails, executive vice president and chief claims officer, Gia Guzman, vice president of claims administration, Francine Minervini, senior vice president and deputy technical claims officer, and Mario Bracuti, senior vice president of claims, in a roundtable discussion on what makes the best-in-class claims experience, what clients and brokers are looking for from insurers, and how technology, data, and analytics are revolutionizing the claims process.