CRU Group has announced that it has named Michelle Short (pictured) as claims technical manager.

Short will join CRU Group’s Canadian team and will be responsible for offering mentorship to the adjusting team with client-specific claims processes and procedures – especially with technical requirements, a release said. She will be based in Calgary, AB and will report to CRU Group SVP & North American director of transportation services Russ Fitzgerald.

Short has more than 20 years of claims and people management experience, most recently serving as VP of operations, where she oversaw the management of all adjusting teams and administrative staff in Alberta.

“I’m so pleased and excited to assist in building and supporting the CRU GROUP Teams,” said Short. “I look forward to collaborating with our clients and staff to frame a strong and efficient team of adjusters.”

“Michelle is an excellent addition to our Canadian Team,” commented CRU Group CEO David Repinski. “Her industry track record, reputation and approach is just what we need for this new role. Her ability to provide claims technical support to our rapidly growing team will benefit our colleagues, clients, and their customers.”

Read more: CRU Group opens new office location in Winnipeg

In May, CRU Group opened a new downtown office in Winnipeg, MB. Said office is led by Russ Fitzgerald, and will look to expand the footprint of the company’s specialty claims subsidiary, Maltman International.