Western Canada-based insurer Peace Hills General Insurance has formed a partnership with a global contractor managed repair provider that aims to improve assessments of the performance of its vendors.

Peace Hills’s partnership with Contractor Connection “will provide insight into the performance metrics of Peace Hills’ property claims vendors, facilitating efficient, performance-driven claims handling,” a release said.

“We are excited to be partnering with Peace Hills,” said Contractor Connection Canada vice-president of sales and operations Dan Loosemore said in a statement. “The Peace Hills property claims management team has an ambitious approach to enhancing the claims process. With a focus on the customer, and a trusted contractor network, there is true alignment in terms of claim accuracy and performance.”

“At Peace Hills, our team is looking forward to partnering with Contractor Connection. The network credentialing and performance management of claims will enhance our existing property claims processes,” said Peace Hills vice-president of claims Patricia White. “Working with Contractor Connection will allow Peace Hills to leverage the established relationships with certified contractors to enhance the policyholder’s claim experience.”

Contractor Connection manages a network of restoration contractors to “provide an efficient, high-quality repair vendor network for residential and commercial property claims programs,” a release stated.


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