The shift to eDocs’ certification continues in the industry, with another insurer receiving its recognition from the Centre for Study of Insurance Operations yesterday.
“Peace Hills (General Insurance Company) implemented an eDocs program nearly a year ago,” says Harvey Schaerer, vice president, information technology for Peace Hills Insurance (PHI), “and by achieving certification from CSIO we are demonstrating our ongoing commitment to national standards and the delivery of efficiencies with broker management systems.”
Schaerer says that by utilizing new capabilities, such as eDocs, “we will continue to make improvements and create more cost effective processes for both us and our broker partners.”
PHI has been insuring Western Canadians since 1982, and today employs more than 190 people who serve over 478 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.
CSIO data exchange standards are company neutral and help solve data compatibility issues, facilitate more efficient and seamless integration of information and improve implementation of technology solutions. CSIO certification is available to member insurance companies and vendors.
“The purpose of the CSIO Certification program is ultimately to help brokers serve their customers as efficiently as possible,” says Catherine Smola, president & CEO of CSIO. “We applaud Peace Hills on obtaining CSIO Certification for eDocs and demonstrating its commitment to delivering customer excellence through efficiencies such as eDocs.”
Since its launch, the CSIO eDocs standard has seen a significant increase in adoption across the broker channel. To assist brokers in calculating the time and costs savings of eDocs, CSIO has developed an eDocs Savings Calculator, which is available on its website.
The calculator allows brokers to determine the daily, monthly and yearly time and costs savings gained through the adoption of eDocs.
Featuring a user-friendly interface, the eDocs Savings Calculator is available in both English and French and can be accessed here: csio.com/edocs-savings-calculator.
