Premium hikes are here to stay as more insurers adopt risk-based pricing
Risk-based pricing is a realistic and brave move, according to New Zealand firm
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Could this digital product be a solution to the claims-handling crisis?
Current claims handling relies on outdated, manual processes which introduce inefficiency and duplication, says firm
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Vero implements new claims process
Insurer has partnered with CoreLogic to improve the claims process for its customers
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Has digital disruption rendered brokers at mercy of insurers?
A closer look at insurance’s ever-changing face of innovation
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Claims process made easier
Biggest cause of dissatisfaction among the stakeholders is not knowing “what is going on or what is going to happen next”
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CoreLogic solution for insurers
Stats show software decreases claims process cycle and increases customer satisfaction
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Five minutes with Jacqui Thompson...AA Insurance head of finance, risk and compliance
From working overseas to dreaming of being on her kayak in the blue beyond, there’s more to this professional than just insurance
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Five minutes with… Delta managing director Ian Pollard
The founder of a business already renowned for its fresh thinking and new ideas advises against any form of complacency
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Huge cost of major NZ weather events revealed
There have been four notably extreme weather events recently – and the costs for two of them are now on the table
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Five minutes with…Auckland barrister Steve Keall
Devoted father, former bass player, and efficient worker, this professional pleader says profound change is inevitable for the insurance industry