Gallagher has relaunched Jacinth, its aviation insurance web portal, following a significant refresh intended to give clients a more connected way of managing their insurance programmes.
The updated platform brings together fleet data, claims information, documentation and analytics in a single environment. Gallagher said the platform gives aviation clients clearer visibility over their risk exposures throughout the life of a policy.
New functionality includes real-time fleet tracking, detailed claims information and analysis, premium feedback linked to live exposure data, instant access to insurance certificates and documentation, and reporting tools to support risk assessment and adjustments to insurance programmes. Jacinth is available as standard to Gallagher's aviation clients.
At the centre of the relaunch is new smart capture technology, which allows risk managers to feed asset data, such as aircraft details, directly into the platform. That data is then integrated with additional external sources, most notably live aircraft transponder tracking, and linked through to insurers. Gallagher says this connection opens up the possibility of dynamic pricing based on real-time exposure.
Richard Adams, senior partner at Gallagher, said Jacinth had been built from the ground up by the firm's own team and integrated with its processes to serve clients managing aviation risk. He said the platform was designed to create a centralised system covering insurance certification, insured fleet details and movements, incident recording, claims and documentation.
"From day one of the policy to the final adjustment on expiry, Jacinth keeps every document, update and task integrated in a single, secure ecosystem," Adams said.
He added that combining policy information with external data sources would let clients access pricing aligned to real exposure, along with insight into exposure patterns, claims performance and cost trajectories.
The relaunch comes as London works to defend its position as the world's leading centre for aviation risk. According to the London Market Group's London Matters report, published in February 2026, London holds a 45% share of the global market for marine, aviation and energy risk, having grown to $187 billion in gross written premium overall, up 17% since 2022. The report's chair, Chris Lay, said London remained the global leader in risk transfer but warned that faster-growing rivals elsewhere meant the market could not afford to be complacent, alongside a separately flagged talent gap facing the sector.
That backdrop puts pressure on London-based brokers and underwriters to demonstrate technical, data-led underwriting that can help defend market share against jurisdictions competing more aggressively on price and capability. Gallagher's own Q1 2026 market update, published in April 2026, noted that hull and liability underwriters have kept a disciplined approach through the first part of the year, prioritising technical underwriting over broader rate movements, with adjustments made case by case depending on individual risk and programme structure. The same update pointed to continued softening in hull war rates, which has offset increases elsewhere in hull and liability pricing.
Marsh's aviation market pulse check, published in June 2026, struck a similar note on claims pressure, observing that elevated claims activity, higher repair and supply chain costs and ongoing geopolitical uncertainty have kept pressure on airline pricing and terms, even as capacity remains available for well-managed risks. On the legal side, Howden Re noted in January 2026 that last year's High Court ruling in favour of lessors claiming under contingent war risk policies is now working through the non-proportional reinsurance market, with its ultimate impact on capital still uncertain heading into the 2026 treaty year.
Set against that combination of market share pressure, claims volatility and legal complexity, tools linking live fleet data directly to underwriting stand to matter most for brokers competing to prove they can price risk faster and more precisely than rivals abroad, a test likely to shape which London players hold onto share as the talent gap LMG has flagged starts to bite.
