You only need to open a newspaper to read about how macro trends such as globalisation and artificial intelligence are changing the world. In the insurance industry, innovation is a word that’s never far from people’s lips, whether it be the insurtech boom or the push for electronic trading.
But how have things changed for brokers on the ground over the years? Insurance Business asked Nigel West, managing director of Shropshire-based Fiveways Insurance Brokers, about the top changes he has seen during his time in the industry.
You've reached your limit - Register for free now for unlimited access
To read the full story, and get unlimited access to Insurance Business website content, just register for free now. GET STARTED HERE
Already a website member? Log in below.