Global broker’s claims head to resume role

It was announced in October that the exec would leave for another firm

Global broker’s claims head to resume role


By Ryan Smith

Global broker Marsh has announced that Rob Powell has resumed his role as global chief claims officer. It had been announced in October that Powell would be leaving the company for another firm.

Powell is based in London and reports to Pat Donnelly, president of Marsh Specialty and Global Placement.

Powell joined Marsh in 2014 and has been global chief claims officer since 2016. In that role, he leads the company’s team of claims specialists around the world and is responsible for driving innovation in the claims resolution process.

Powell has more than 30 years of experience in international loss adjusting. Prior to joining Marsh, he served as global chief claims officer at Torus Insurance. He also served as president of Cunningham Lindsey International from 2001 to 2006.

“I am delighted that Rob has decided to stay at Marsh,” Donnelly said. “Marsh’s global claims advocacy team is widely regarded as one of the most highly skilled and respected in the insurance industry, with an unrelenting focus on securing a swift and equitable resolution for our clients.”

“How insurance supports clients in the event of a claim is often the standard on which our industry is judged; it is also a fundamental tenet on which Marsh has built its truly market-leading global claims proposition,” Powell said. “I look forward to working with Pat and the team and, in particular, focussing on the deployment of new solutions that advance our clients’ claim experience.”

Marsh recently announced the appointment of Andy Stirk as US chief growth officer. In November, the company announced the promotion of John Donnelly to global head of placement.

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