Susan Essex

Susan Essex

Susan is a researcher and journalist at Key Media, primarily focusing on Insurance Business UK, Canada and the US with experience working for Investment News and Mortgage Professional. She explains trends shaping the insurance industry, providing insider perspectives from professionals.

OpenAI's AI models teamed up to hack their way online. Then Meta admitted a breach of its own

OpenAI's AI models teamed up to hack their way online. Then Meta admitted a breach of its own

For cyber and PI underwriters, three separate incidents in days is hard to write off as a one-off

From candy striper to consultant: One woman’s prescription for a benefits industry in flux

From candy striper to consultant: One woman’s prescription for a benefits industry in flux

The future of employee benefits involves your DNA, your grocery delivery, and a serious rethink of how American employers splash out

Does your bullsh*t receptivity mean that you might be dumb?

Does your bullsh*t receptivity mean that you might be dumb?

The insurance industry, which has elevated "thought leadership", "ecosystem disruption" and "value-add synergies", should probably read this very carefully

Uh-oh. Are you lower-value human capital?

Uh-oh. Are you lower-value human capital?

AI is coming for us – should we be scared?

Why construction insurance is facing a reckoning in the western US

Why construction insurance is facing a reckoning in the western US

Claims inflation, wildfire risk, and litigation pressures are forcing developers to rethink how they build and who they insure with

Breaking barriers and building futures

Breaking barriers and building futures

From mega projects in New York to championing diversity in executive roles

From hard hats to high stakes: How risk consultant bridges the gap between building and insurance

From hard hats to high stakes: How risk consultant bridges the gap between building and insurance

After a career pivot prompted by the 2008 economic crash, he found himself trading work sites for client consultations

Navigating complexity in construction insurance: A broker's evolving role

Navigating complexity in construction insurance: A broker's evolving role

John Drew, of Alliant Insurance Services, shares how project risk, mentorship and more are reshaping construction insurance

IB TALK

Hidden risks in green energy: Insurance gaps in solar, batteries, and beyond

Renewables may be cleaner, but their end-of-life risks are creating new liabilities and coverage gaps.

How brokers can ride the next wave of MGA growth

Agility, tech, and niche expertise will be differentiators, says TMPAA head

Beyond insurance: Rethinking risk for high net worth families

In 2026, protection for affluent families is less about buying more coverage and more about building resilience

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