USI Insurance Services

USI Insurance Services (USI) is a privately held insurance brokerage and consulting firm headquartered in Valhalla, New York. The firm was founded in California in 1994 and has grown into one of the largest insurance brokers in the world.

It now delivers property and casualty, employee benefits, personal risk, and retirement solutions through nearly 200 offices nationwide. The company combines private equity backing with substantial employee ownership, a structure that sets it apart from most large brokers.

Website: usi.com

Head office address: 100 Summit Lake Drive, Suite 400, Valhalla, NY 10595

Founded: 1994, California

Company type: privately held; majority-owned by KKR and Caisse de dépôt et placement du Québec (CDPQ), with significant management and employee ownership

Business focus: property and casualty, employee benefits, personal risk, and retirement consulting

Regions served: United States, nearly 200 offices

History of USI Insurance Services

USI’s growth has come from decades of bolt-on acquisitions and two major ownership changes. Key milestones include:

  • 1994: the firm opens with a single office in California, about $6.5 million in revenue and 40 employees
  • 2017: KKR and CDPQ acquire USI from Onex Corporation in a deal that values the broker at $4.3 billion
  • 2017: the company closes its acquisition of Wells Fargo Insurance Services USA, adding brokerage, benefits, and property and casualty practices
  • 2023: KKR makes a $1 billion-plus follow-on investment and becomes USI’s largest single shareholder
  • 2025: USI Insurance Services acquires Rogers Insurance Center, an Oklahoma brokerage, expanding its Midwest presence
  • 2026: it expands UTech, a portfolio of proprietary technology initiatives supporting its core business lines

These deals changed USI’s ownership several times while leaving its operating structure largely intact. Management and employees have retained a stake in the company through each transaction.

What does USI Insurance Services offer clients?

The firm’s work is supplemented by specialty programs. Its offerings include:

  • property and casualty coverage across dozens of industries, including construction, healthcare, real estate, transportation, and energy
  • employee benefits consulting, covering underwriting and analytics, HR solutions, and pharmacy benefit consulting
  • personal risk management for individuals and families
  • retirement plan consulting for employers
  • affinity and specialty programs built for law firms, accountants, alumni groups, and professional associations

This breadth lets USI serve large risk management clients, middle market companies, smaller firms, and individuals under one advisory relationship.

Market position and outlook

USI Insurance Services ranks among the largest insurance brokers in the country, competing with both publicly traded giants and other private, equity-backed firms. USI says its ownership model gives the firm a long-term outlook.

That model blends KKR and CDPQ capital with more than 1,000 employee-owners. It shapes how the firm invests in people and technology.

That structure supports continued middle market acquisitions and self-funded technology programs such as UTech. Together, they position the company for both organic and acquisitive growth.

Awards and recognition

USI Insurance Services has appeared in several Insurance Business recognition programs in recent years. The list below covers both company-wide and individual mentions:

These mentions cover both company programs and individual leadership recognition within the firm.

Culture and values

USI Insurance Services says its “I’m With U” program, restructured in 2020, guides its approach to diversity, equity, and inclusion across the organization. The firm also runs USI Cares, a program that supports team members facing hardship without requiring repayment. These programs, alongside its employee-ownership structure, form the core of how the company describes its workplace culture to prospective hires and clients.

In the news

Ex-USI producer alleges gender bias drained her book of business

RISK, COMPLIANCE & LEGAL

Ex-USI producer alleges gender bias drained her book of business

The support gap allegedly cost her clients - then, she says, it cost her the job

Insurance Business America names top US insurance employers for 2026

INSURANCE NEWS

Insurance Business America names top US insurance employers for 2026

Employee satisfaction forms the basis for this year’s list

Best Insurance Companies to Work for in the USA

BEST IN INSURANCE

Best Insurance Companies to Work for in the USA

Find the best insurance companies to work for in the USA based on 2026 employee feedback

Three producers quit together, and clients allegedly moved to a rival

RISK, COMPLIANCE & LEGAL

Three producers quit together, and clients allegedly moved to a rival

Three producers left together. Within days their clients did too, a new lawsuit alleges

A rival firm took three of USI's clients, brokerage lawsuit alleges

RISK, COMPLIANCE & LEGAL

A rival firm took three of USI's clients, brokerage lawsuit alleges

Three accounts moved to a rival in weeks - the national broker says a contract was broken

Keep up with the latest news and events

Join our mailing list, it’s free!