Crawford & Company acquires Chilean claims firm

Crawford & Company acquires Chilean claims firm | Insurance Business America

Crawford & Company acquires Chilean claims firm

Crawford & Company has announced the acquisition of Crawford Carvallo and its individual business units: Graham Miller, Crawford Marine & Transportation, Crawford Affinity Chile, Crawford Affinity Colombia, Legaltec, and Quality Surs. Crawford Carvallo is a leader in the provision of loss adjusting, claims management solutions and legal services in Chile.

Crawford Carvallo has been part of Crawford’s partnership network for nearly 30 years, providing clients in the region access to products across property-casualty, marine hull, transportation, aquaculture and affinity lines of business, as well as offering a suite of legal services, Crawford & Company said.

The acquisition is part of Crawford’s ongoing investment in Latin America by expanding its on-the-ground capabilities and expertise in the region.

“Today’s announcement is the natural evolution of our long-standing partnership with Crawford Carvallo,” said Roberto McQuattie, president of Latin America at Crawford. “They are recognized as the market leader in loss adjusting, affinity and legal services in Chile and our partnership to date has been a highly successful one.”

“We have taken this step in our history with special consideration for the professional and personal projection of our 466 employees,” said Javier Carvallo, president of Crawford Carvallo. “From this day on, Chile will no longer be the geographical boundary to their creativity and commitment. We are now part of a company that leads the management of the challenges currently being faced by the insurance industry, with regard to both the increasingly large and more complex claims, and the growing demand for quality from the clients and beneficiaries of the personal insurance segment.”

“At Crawford, we are relentless in our pursuit for service excellence and are always looking to serve the needs of our clients where they need us most,” said Rohit Verma, CEO of Crawford. “With Crawford Carvallo we are acquiring the market leader in Chile. Its exceptional level of market insight and specialist talent gives us the reach and agility to continue meeting the changing needs of the industry. We will continue to seek opportunities to bolster our presence across Latin America, ensuring that we deliver exceptional expertise, compelling claims outcomes and market-beating quality services that is the hallmark of Crawford.”