Crawford & Company has announced a partnership with 3D modeling company HOVER. The partnership will give Crawford’s network of adjusters and independent contractors access to HOVER’s property measurements and 3D models.
“We’re excited to partner with HOVER,” said Ken Tolson, US president for Crawford Claim Solutions. “This innovative technology provides the flexibility we need to serve our clients across a variety of workflows, from existing to virtual and self-service, with highly accurate and complete property data.”
“Crawford is an innovation leader in claims management, and we’re thrilled to enter a partnership that will help them reduce claim cycle times and provide better data sets back to their carrier partners, all while providing increased satisfaction to the policyholder,” said Kevin Reilly, executive vice president of HOVER.
HOVER’s Connect feature allows adjusters to invite property owners to take their own photos with their smartphone. The Connect feature then sends HOVER measurements back to the adjuster, which enables both the desk and field adjusting teams to accurately triage, estimate, and settle claims as quickly as possible, Crawford said.
The partnership is Crawford’s latest investment to support DIY data collection on behalf of its carrier partners, which the company said would enable more virtual and desk adjusting services.