Hiscox establishes new crisis management division

It believes that clients' needs are changing

Hiscox establishes new crisis management division

Insurance News

By Paul Lucas

Specialist insurer Hiscox has established a new crisis management division within its London market business – a move it has made to “meet the evolving crisis management needs” of clients.

The division includes security incident response, product recall, personal accident lines, kidnap and ransom, and terrorism.

It will be headed by Mike Williams, and combines teams across London, Miami and Guernsey. Charlie Hanbury will run the London kidnap and ransom (K&R) team and the global security incident response team as head of crisis management, rest of the world; Napo Montes-Amaya, head of crisis management in Miami, will be responsible for K&R & Hiscox MGA; Kevin Henry, CUO of Hiscox Special Risks, becomes global product head for K&R; while Liz Prior, managing director of Guernsey, will manage the Guernsey K&R team.

“Crisis management has been a core part of Hiscox’s DNA for many years and it makes good sense to bring our market leading expertise across K&R, terrorism, security incident response, product recall and personal accident into one division, supported by our partner control risks,” said Williams.

“No business is immune to security incidents involving its employees, products and services, or wider operations and the potential for unexpected and damaging consequences. Whether it’s safeguarding employees from a terrorist threat, to advising on a local kidnap risk for an overseas subsidiary, or helping to protect a corporate reputation from a product contamination incident, this change will ensure that our world class crisis management capabilities continue to lead the way; providing our clients with the reassurance they need in an uncertain environment.”

Meanwhile, Rich Halstead, Jason Innes and David Burke remain as line underwriters for terrorism, all reporting to Williams.

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