HUB to transform national transactional insurance strategy

HUB to transform national transactional insurance strategy | Insurance Business America

HUB to transform national transactional insurance strategy

Global insurance broker Hub International Limited has announced the rollout of a new digital platform for transactional insurance. HUB’s new transactional lines offering will allow clients to connect to a comprehensive set of insurance products and expertise through a digital customer experience. New key hires will also accelerate the transactional digital experience and expand HUB’s consumer reach through a network of partnerships, the company said.

“HUB is focused on building a digital ecosystem that delivers a comprehensive set of proprietary transactional products that meet our clients’ insurance needs today while providing proactive guidance that deepens our relationships with them and anticipates their needs tomorrow,” said Marc Cohen, president and CEO of HUB.

HUB’s personal lines business accounts for 17% of its total revenue and is focused on serving the insurance needs of mass affluent/high-net-worth clients. The company’s transactional lines growth strategy will be led by Bryan Davis, executive vice president and head of personal lines strategy and business development. Prior to joining HUB, Davis headed up strategy and planning for P&C insurance for USAA.

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“HUB is transforming the transactional experience to enable a digital omni-channel experience with consultative, proactive advice and a best-in-class service model,” Davis said. “Our customers’ needs evolve every day, and it’s important that we are right there with them providing advice and solutions with digital capabilities that align with and serve them according to their preferences.”

HUB also announced three key hires as part of its digital transactional strategy. Travis Hodges has been named senior vice president of omni-channel sales and service. He has experience in leading multi-site, multi-functional organizations and digital capabilities. Jennifer Martinez has been appointed senior vice president of strategy implementation and strategic partnerships. She will focus on leading, building and developing HUB’s strategic partnerships for transactional insurance and expanding its consumer reach. David Choe joins the company as vice president of product development and business analytics. He will lead the development of HUB’s transactional insurance products.

All three new hires will report to Davis.