John Hancock president & CEO to retire; successor named

New head is a company veteran

John Hancock president & CEO to retire; successor named

Insurance News

By Gia Snape

John Hancock, a unit of Manulife Financial Corporation, has named Brooks Tingle (pictured) its new president and CEO effective April 1, 2023. Tingle will succeed Marianne Harrison, who has decided to retire after 20 years with the company.

Tingle will join Manulife’s executive leadership team and report to Roy Gori, president and CEO of Manulife. He currently serves as president and CEO of John Hancock Insurance and as the global leader of behavioral insurance for Manulife.

Prior to his current role, Tingle held various leadership roles across marketing, strategy, and operations for John Hancock Insurance.

“Brooks is a highly respected leader in our industry who brings a deep passion for the work we do,” said Gori in a news release.

“I’m excited to welcome him to the executive leadership team, and on behalf of our entire organization, wish Marianne the best in retirement.”

One of the largest life insurers in the US, John Hancock is a financial services firm that serves 10 million Americans through a range of financial products, including life insurance and annuities.

The Boston-based firm also offers investment capabilities, retirement planning, and administration expertise to individuals and institutions.

‘Champion for colleagues’

Harrison had been president and CEO of John Hancock since 2017. Before that, she served as president and CEO of Manulife’s Canada division, president and general manager of John Hancock’s long-term care business, and Manulife’s Corporate Controller.

The company has praised her for being “a constant champion for colleagues, a valued member of Manulife’s executive leadership team, [and] a strong DEI advocate.”

She also successfully led John Hancock through the complexities of the COVID-19 pandemic.

“Marianne’s strong passion for our people has been a hallmark of her tenure. Throughout her time leading John Hancock, she has helped transform the business with an unwavering focus on our customers, shareholders, and the communities in which we operate,” said Gori.

“I’m confident that she and Brooks will smoothly transition leadership of John Hancock, given their shared passion for our mission.”

Seamless transition

Harrison said it had been an honor working with colleagues across Manulife over the last 20 years, and to have led John Hancock in the past five years.

She also praised her successor’s “bold vision” for the industry and commitment to customers.

“I’m confident [Tingle] will make John Hancock an even stronger organization poised for future success,” Harrison said.

Tingle, for his part, said he was looking forward to a seamless transition.

“As a life insurer, we have a unique opportunity and responsibility to help people live longer, healthier, better lives,” he said.

“Doing so means we can create shared value between our shareholders, customers, and society – all aligned to improved longevity and better health outcomes.”   

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