J.D. Power has awarded Nationwide the highest ranking for overall customer satisfaction in its 2019 US Small Commercial Insurance Satisfaction Study. This is the second consecutive year that Nationwide has received the top ranking. The insurer also ranked first in the policy offerings and claims categories.
“Small businesses drive America, and at Nationwide, we’re proud to support them with robust small business solutions and superior service,” said Mark Berven, president and COO of Nationwide Property & Casualty. “Receiving the highest ranking in J.D. Power’s Small Commercial Insurance Satisfaction Study in 2018 and 2019 reinforces our position as an industry leader and our commitment to helping our members build and protect their businesses.”
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