What makes a great leader in insurance? Is it simply the ability to turn a profit by any means necessary, or is it the ability to turn a profit with an engaged and loyal workforce who have the tools and support to make the business thrive? Regardless of your stance, strong leadership is critical in today’s challenging insurance marketplace.
In the keynote address at the Insurance Business Leadership Exchange conference in Chicago, global insurance leader Patrick G. Ryan said leadership is about getting people to do what you want them to do, and, more importantly, getting them to do that because they want to do it. He added that “it’s much easier for people to follow an idea when they’ve bought into it and when they feel like they own it.”
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