Sedgwick has announced the launch of an end-to-end automotive loss adjusting, claims administration and product recall offering. It is the most complete offering available in the US thanks to Sedgwick’s presence in all 50 states and service offerings across Canada and around the world, the company said.
The offering includes auto liability loss adjusting, claims administration, personal injury protection, medical bill review and subrogation services, appraisals and compliance reviews, recall and remediation support and a direct repair program network comprising more than 2,000 body shops. The offering allows customers to keep their entire insurance, claims and recall experience within Sedgwick.
“There is no one-size-fits-all approach to auto losses, claims or recalls,” said Patrick Walsh, president of casualty at Sedgwick. “Our clients are looking for single-provider solutions that are customizable and easy to manage. That’s why Sedgwick has focused on building out our auto solutions with this new end-to-end offering. The scale and scope of this new offering, coupled with its enhanced digital support, provides an unprecedented customer experience. We are excited to offer this comprehensive suite of services.”
Sedgwick’s auto team includes 1,000 field appraisers and more than 300 auto liability specialists in the US. The service is supported by three regional auto service centers of excellence, located in Dallas, Tampa, and Sun Prairie, Wis.
The company’s brand protection and recall team supports 10 of the world’s top 12 automakers, including all or portions of their reacquisition, recall, early resolution, data cleansing and analytics, funds management and disbursement, and verification and inspections programs.