Sedgwick has announced a multi-year partnership with CCC Intelligent Solutions, a SaaS platform for the property and casualty insurance economy. Under the agreement, CCC’s mobile and artificial intelligence claims capabilities will power Sedgwick’s auto appraisal offering and related workflows.
The agreement will enable Sedgwick to offer clients the next steps toward a digital end-to-end auto physical damage evaluation experience, streamlining their policyholder experiences, the company said.
“Working with CCC to bring proven AI and mobile innovation into our process marks the next milestone in the strategic growth and advancement of our auto physical damage management solutions,” said Chris Bakes, managing director for auto appraisals at Sedgwick. “On the heels of several key acquisitions, the CCC cloud will help scale our auto business by extending our reach and our technology capabilities, allowing us to elevate the appraisal process in this industry to a new standard of excellence.”
“Digital and AI-first experiences are being activated across the industry, and CCC is proud to be powering this transformation, improving the lives of millions of drivers,” said Shivani Govil, chief product officer at CCC. “The CCC advantage combines leading AI and vast network connections to help our customers scale their business, deliver differentiated value, and achieve better business outcomes. We’re excited to provide Sedgwick with the technology and tools to support its next phase of growth in the auto appraisal business.”