Auto insurer hit with possible data breach

Insurer responds by offering free identity monitoring service

Auto insurer hit with possible data breach

Cyber

By Duffie Osental

The personal information of several customers of auto insurer Bridger Insurance Services may have been exposed by a data breach last year.

The insurer became aware of the incident when it noticed unusual access on one of its servers by a third-party IT provider in September 2018. According to Bridger, it immediately launched an internal investigation to determine the nature of this access and shut down the potentially impacted server in mid-September.

After a forensics investigation, the insurer determined that personal information relating to insurance applications – including customer names, addresses, Social Security numbers, birth dates, driver’s license information, vehicle information and record histories, and prior insurance claims – might have been affected by the incident. Since that time, Bridger has worked to identify those individuals whose personal information may have been involved.

Although Bridger is not aware at this time of any misuse of impacted information, it will provide potentially impacted individuals with free identity monitoring services for 12 months through TransUnion. The insurer has also set-up a toll-free call center (1-877-204-9536) to answer any questions.

Additional information and recommendations for protecting personal information can be found on Bridger’s website.    

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