URAC updates telehealth accreditation standards to address COVID-19

URAC updates telehealth accreditation standards to address COVID-19 | Insurance Business

URAC updates telehealth accreditation standards to address COVID-19

Telehealth accreditor URAC has announced updated accreditation standards, created with extensive input from its advisory group. URAC’s new program addresses the rapid growth of telehealth amid the COVID-19 pandemic.

URAC sought input from a broad range of industry experts, including providers, academia, employers and payers to update their accreditation standards, including:

  • The American Telemedicine Association
  • Blue Cross Blue Shield Association
  • Teladoc Health/In Touch Health
  • UC San Diego Health
  • Consumer Technology Association
  • US Office of Personal Management
  • Doctors on Demand
  • Washington University School of Medicine
  • Children’s National Hospital
  • Humana
  • National Alliance of Healthcare Purchaser Coalitions
  • Jones Day

“As a physician, I can say that we are proud to work with national telehealth leaders in updating our standards to drive digital health into the future,” said Dr. Shaun Griffin, president and CEO of URAC. “These standards are more than simple policy recommendations or new measures; they reflect the best comprehensive building blocks for high-quality organizations to put patients at the center of quality care. URAC recognizes that millions of remote patient visits have been provided by our accredited organizations during the pandemic and know that updating our standards will improve the care delivered today and in the future. The URAC Gold Star on a telehealth program means quality and not just convenience.”