Claims management firm Crawford & Company has announced the launch of a new hospitality offering.
“Crawford’s hospitality focus is the result of listening to our service-industry clients and applying our suite of services, processes and technology, which are uniquely suited to the hospitality sector,” said Harsha V. Agadi, president and CEO of Crawford. “From minor damage to major catastrophic events, Crawford is there in real time with the right team, right technology, and right processes to help our clients reduce the impact on their business and restore, rebuild and protect their brands.”
Crawford’s hospitality offering consolidates the company’s capabilities, making it ideal for hotels, restaurants, tourist attractions, resorts, recreation facilities and parks. The offering lets hospitality businesses take advantage of risk-mitigation services such as third-party administration, loss adjusting, medical management, catastrophe support and other services.
“Thanks to our adoption of on-demand, mobile-centric technology, Crawford is uniquely positioned to handle risk mitigation quality insurance for hospitality franchises in a way that has not yet been seen in the industry,” said Rohit Verma, Crawford’s global chief operating officer. “Through our WeGoLook capability, we can easily leverage our 40,000-plus-strong network of field ‘lookers’ for all of a hotel’s locations to expedite claims investigations and ensure brand compliance. This innovation also comes with the reliability, reputation and stability of Crawford & Company.”
In addition to providing risk and insurance services to the hospitality industry through its WeGoLook capability and traditional adjusting teams, Crawford offers customizable and scalable workers’ compensation options, incident management for cyber events, business interruption valuations and access to Crawford’s repair contractors, backed by a five-year workmanship warranty.