Staffing firm says Philadelphia Indemnity refused to defend labor-law class action

An internal email about a "sample case" sits at the heart of this coverage fight

Staffing firm says Philadelphia Indemnity refused to defend labor-law class action

Risk, Compliance & Legal

By Tez Romero

A staffing company is suing its insurer, saying it was left to defend a labor-law class action alone - and denied as one of many. 

PeopleShare Industrial, a temporary-staffing firm, sued Philadelphia Indemnity Insurance Company on July 10, 2026, in federal court in the Northern District of Illinois. Its complaint accuses the insurer of ducking its duty to defend and of handling the claim as part of a portfolio-wide coverage position rather than on its own facts. 

The trouble started upstream. A temporary worker filed a putative class action against PeopleShare in Cook County in December 2025, according to the complaint. That suit alleges PeopleShare violated the Illinois Day and Temporary Labor Services Act by failing to give day and temporary laborers the required employment notices and the disclosures identifying the clients they were assigned to. 

PeopleShare tendered the suit to Philadelphia Indemnity under the Staffing Service Professional Liability Coverage Part of two policies - one with limits of $3 million per wrongful act, the other $5 million, the complaint states. 

The dispute turns on one set of clauses. PeopleShare quotes the policy's promise that the insurer "shall have the right and duty to investigate, defend, and conduct settlement negotiations, including selection of defense counsel, in any 'suit' seeking those 'damages.'" A covered "wrongful act," the policy says, is "a negligent act, error, or omission committed or alleged to have been committed by you or any person for whom you are legally responsible in the rendering of 'staffing services.'" A broad endorsement defines those services as "services provided by a staffing company to their clients including but not limited to" a long list, per the complaint. The alleged failure to give a worker the required notices while placing him at a client site, PeopleShare argues, falls squarely within that language. 

The insurer saw it differently. In a letter dated June 24, 2026, it said it "will not be participating in the defense of PeopleShare in the Lawsuit, or indemnifying PeopleShare for any settlement or judgment entered therein," according to the complaint. Its position, the filing says, was that the underlying suit "does not allege that PeopleShare committed any acts, errors or omissions in the rendering of 'staffing services' to PeopleShare's clients." The complaint says the insurer also cited several policy exclusions. 

The next allegation is the one claims professionals will notice. PeopleShare claims, on information and belief, that the denial was not an individualized decision. It points to a June 9, 2026 email in which the insurer's claims adjuster allegedly told PeopleShare's broker that "this will be a disclaimer" and that the insurer was weighing "a declaratory action, holding things in abeyance or proceeding with a sample case." To PeopleShare, that "sample case" reference signals a group of similar claims being handled as one exposure rather than on their individual merits. 

That allegation drives a third count under Section 155 of the Illinois Insurance Code, which lets policyholders recover fees, costs, and a penalty when an insurer's conduct is "vexatious and unreasonable." PeopleShare alleges the insurer denied coverage against the plain language of the policies and put its own aggregate financial exposure ahead of its policyholder. Alongside that, it brings claims for declaratory judgment and breach of contract, and seeks a declaration that a defense is owed, its defense costs, consequential damages, interest, and the statutory penalty. 

These are allegations that have not been tested in court. The complaint was filed on July 10, 2026, no judge has ruled on whether Philadelphia Indemnity owes PeopleShare a defense.

Related Stories

Keep up with the latest news and events

Join our mailing list, it’s free!