Travelers is taking a Missouri commercial linen company to federal court over more than $109,000 in unpaid premiums spanning six policies and four years of coverage.
In a complaint filed May 20, 2026 in the US District Court for the Western District of Missouri, three Travelers entities - The Travelers Indemnity Company, Travelers Property Casualty Company of America, and The Phoenix Insurance Company - say Greenwood-based Superior Linen Supply Co., doing business as Superior Linen & Workwear, has left premiums unpaid and isn't responding to communications.
The policies stack up across nearly every common commercial line. According to the filing, Phoenix Insurance issued Superior Linen three back-to-back workers' compensation and employers liability policies starting June 1, 2021, each running a year and renewing through June 1, 2024. The Travelers Indemnity Company added two consecutive businessowners policies covering general liability, property, and employee benefits, starting June 1, 2023. Travelers Property Casualty Company of America layered an excess follow-form and umbrella policy on top, effective June 1, 2024.
By entering into those contracts, the complaint says, Superior Linen "agreed to pay all premiums when due." The filing alleges it didn't, and that the company "has failed to respond to any communications from Travelers or Superior Linen's insurance agent, AJG Risk Management Services, LLC."
The complaint breaks the unpaid premiums down policy by policy. Phoenix says it is owed $10,829 on the 2021-22 workers' comp policy, $48,988 on the 2022-23 renewal, and $10,461 on the 2023-24 renewal - $70,278 in total. The Travelers Indemnity Company says it is owed $6,855 on the 2023-24 businessowners policy and $31,439 on the 2024-25 renewal - $38,294 in total. Travelers Property Casualty Company of America says it is owed $3,310 on the umbrella policy. The grand total: $109,384.
Travelers is running three theories at the same time per insurer: breach of contract, suit on account, and quantum meruit, a fallback claim that a defendant was unjustly enriched by services it accepted but didn't pay for. The complaint alleges each carrier "performed its obligations under the terms and conditions" of the policies it issued, and that Superior Linen "failed to pay, and continues to refuse to pay, the gross outstanding premium due."
For insurers and claims professionals, the case is a reminder of how carriers pursue commercial accounts that go silent. Travelers is seeking the full premium balances, interest at the statutory rate, taxable costs, and a jury trial.
The allegations have not been tested in court. Superior Linen has not yet filed a response, and no court has ruled on the claims.
