According to the book, The Technology Fallacy, which surveyed more than 16,000 people on digital disruption, 87% of respondents said that they anticipated moderate to extreme disruption within their industry, yet only 44% indicated that their industry was adequately prepared for it.
While the research conducted wasn’t insurance-specific, it does present the industry with critical takeaways, especially since, according to one expert, insurance likely wouldn’t have fared much better in a similar survey, especially when we’re talking about digital disruption within agencies and brokerages.
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