Claim Central snaps up Livegenic

Claim Central snaps up Livegenic | Insurance Business

Claim Central snaps up Livegenic

Claims fulfillment technology provider Claim Central has completed the acquisition of the remaining shares of Livegenic, a virtual collaboration platform for insurance loss-control and claim services.

With the acquisition, Livegenic becomes a wholly owned subsidiary of the Claim Central Group, which has been a key investor since 2017. Livegenic will maintain its own brand identity, headquarters location, and staff and leadership, including Olek Shestakov as managing director and head of Livegenic.

“Livegenic is at the forefront of independent field data collection,” said Robin Roberson, Claim Central managing director for North America. “Claim Central offers leading-edge claim service options, and Livegenic’s remote visual inspection software is an excellent addition to the Claim Central solution set. This acquisition further enhances our ability to help carriers, TPAs, and independent adjusters settle claims quickly, fairly and on an increasingly remote basis.”

The onset of the COVID-19 pandemic has increased the need for contact-free claims products like those offered by Livegenic, Claim Central said. The company said that the Livegenic acquisition was a logical step for it.

“Livegenic has had a longstanding relationship with Claim Central, and current market trends have made this the perfect time for us to bring both businesses together in order to deliver a faster and smarter claims experience,” Shestakov said. “We are very excited to join the Claim Central family, and are looking forward to all the new ways that we will work together. This acquisition provides new resources that will enable Livegenic to further enhance our services, expand our platform, and support our customers across the industry.”