Duck Creek partners with Coaction Specialty Insurance Group

Partnership will bring "obvious" benefits, says COO
Duck Creek partners with Coaction Specialty Insurance Group
DIGITAL TRANSFORMATION
By Ryan Smith
Sep 27, 2022

Insurance technology provider Duck Creek Technologies has announced a partnership with Coaction Specialty Insurance Group to upgrade the commercial specialty insurer’s core policy, billing and commercial templates from on-premises to cloud-based software as a service (SaaS) using Duck Creek OnDemand.

The partnership will consolidate Coaction’s technology on Microsoft’s Azure platform to increase its speed to market and ease of connecting with customers and industry partners, Duck Creek said.

“Coaction is an innovative insurer who brings unrivaled specialty insurance expertise to solve challenges and provide solutions for their customers,” said Mike Jackowski, CEO of Duck Creek Technologies. “We are thrilled to have Coaction leveraging Duck Creek OnDemand to help them drive efficiency and provide an industry-leading, consistent and friendly customer experience. Coaction’s shift from on-premises to SaaS is a meaningful example of major carriers embracing the cloud strategically for their business.”

Read next: Duck Creek upgrades reinsurance offering with new acquisition

“The benefits of transitioning from on-premises services to a SaaS-based model with Duck Creek as a partner were obvious and exemplify Coaction’s dedication to innovation, efficiency, and customer service,” said Mike Sciole, chief operating officer at Coaction. “With Duck Creek OnDemand, Coaction will be able to increase agility, flexibility, and scale with our business. Duck Creek has been a great partner with the best SaaS offering in the industry. We are very excited about our future.”

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