The Centre for Study of Insurance Operations (CSIO) has issued a statement, praising an insurance regulator for its recent approval of digital insurance proofs.

The Office of the Superintendent of Insurance of Nova Scotia is the first regulator in Canada to permit electronic proof of auto insurance (EPAI), or eSlips. The regulator earlier this month issued a bulletin that detailed the authorization, which CSIO called “a major milestone for the insurance industry in meeting consumer expectations for digital communications.”

The regulator’s announcement comes as CSIO prepares to launch its industry-wide eDelivery solution. The solution enables members to send digital policy documents and eSlips for personal and commercial lines to consumers. CSIO’s system meets the required guidelines and principles outlined in the Nova Scotia bulletin and is available to all CSIO members at no extra cost.

“Consumer desire for eSlips is widespread, so this recent bulletin from Nova Scotia is what many brokers and carriers have been waiting for,” commented CSIO president and CEO Catherine Smola. “We look forward to similar announcements from other provincial regulators, and to bringing the full value of our eDelivery solution to consumers across Canada.”


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