Sedgwick, a global provider of claims management, loss adjusting and technology-enabled business solutions, has appointed Kumar Siva as chief operating officer in Canada.  

Siva previously served as senior vice president for third-party administration services and desktop solutions at Sedgwick since 2023. Before joining the company, he held leadership positions overseeing service delivery for Canadian national insurers, as well as roles in business excellence, vendor management and national independent adjusting operations. He has more than 20 years of experience in the insurance service sector.  

“Since joining Sedgwick, Kumar has demonstrated his strengths in strategic planning and execution, business development and providing our clients with exceptional service,” said Mike Alwyn, Sedgwick CEO for Canada. “In his new role, Kumar will continue to play an integral role in driving operational efficiency, enhancing the customer experience and further strengthening our position as a leader in the industry.” 

Commenting on his appointment, Siva said: “Sedgwick’s success is built on our ability to deliver exceptional claims management and innovative solutions that help our clients solve complex challenges in an ever-changing world.” 

“I look forward to driving operational efficiencies and enhanced customer solutions as the industry continues to evolve, and the needs of our clients shift as they learn to navigate the unexpected,” he added. 

Last year, Nicole Ostrom joined the company’s Canadian operation as executive general adjuster in the major and complex loss division. She joined the company with more than 15 years of experience in claims management. 

News of Ostrom’s appointment came months after the announcement that private equity firm Altas Partners is investing in Sedgwick in a deal valuing the latter at about US$13.2 billion. During that announcement, Altas was going to invest US$1 billion in equity in Sedgwick, becoming an active player in the latter’s growth.